Bought one of these in may 2023 and has been an absolute work horse. I had an initial problem which was quickly resolved through support on the same day.
The shipping was fast to Australia and they paid all taxes which is a big help.
I can’t wait to get another machine from Gweike. The quality and customer service is amazing.

Pro: High quality, nicely packaged, great product reviews.
I'm looking forward to trying it out once I finish setting it up (need to setup a way to run exhaust from fan of the window due to no air filter/purifier).
Cons: Review states Basic II, I bought/ordered the Pro II. Another fail.
I made the mistake of ordering the new co2 pro2 when it was "on sale" at a introductory price which did not include s/h. Now they roll s/h into the price which means the now normal price is the same as the introductory sales price as I paid the s/h, so it wasn't a sale, just standard pricing. They sent the old rotary attachment instead of the described new rotary when I purchased it. I cannot recall if it was shown in the pictures but I'm confident it was mentioned in the model description.
Also, did not receive the air filter/purifier shown online when purchased, only the large fan and tubing to vent out a window. I'm guessing the pic of the purifier/filter was a remnant of the old model?
I made the mistake of not capturing screenshots of the item and description when I purchased it as I foolishly relied on the email receipt. Lesson learned!
Also, they stated 7-15 days for delivery. It was a full month before it arrived.
I'm still waiting on the "free risers" which are in the midst of production. I'll update my review once they arrive.
Bottom line: Quality seems to be there and they did a fantastic job with packaging and minimal setup was needed compared to others out there. They just need to get better at keeping the product on the site updated and consistent, quit playing games with the pricing which was/is misleading. If they can avoid the issues I experienced (mostly due to rapid growth & popularity), I'm sure the company will end up a leader in their field. Crossing fingers!

Livraison de qualité , l’appareil est facile à utiliser , j’ai eu quelques petits problèmes avec l’air assist et le sav est incroyable a n’importe quelle heure nous pouvons communiquer avec du personnel hyper compétent je remercie mr Jiang qui est hyper attentionné et Christina qui veille au bon soin de toute les expéditions que j’ai reçu . Bref malgré la distance tout va très vite l’envoie de colis ne prend pas plus de 4 à 5 jours bref je suis très heureuse de mon Gweinke cloud et en plus il est très élégant

Still trying to figure out the machine. But so happy with customer service.

Bonjour, vous pouvez voir mes nombreuses publications sur Facebook, instagram et tik tok propos de votre Gweike cloud laser cutter, je n'ai pas encore essay l'Engraver with Rotary CO2. Je le trouve trs bien merci et bonne journe.